If anything happens to your phone and you wish to make a claim, you must be aware of the following:
Claiming for a damaged or faulty device
Please send your device and the repair centre note to the address below:
PAS Repairs PO Box 527 ASHFORD TN23 9RW
We will aim to let you know the outcome within 3 working days of receiving your paperwork.
Please refer to your terms and conditions booklet for further information about the claim process.
*Call charges will vary depending on your provider. Calls to 03 numbers cost the same as a national rate call to an 01 or 02 number and are included in free call packages and your inclusive mobile phone minutes. If you are unsure of your call charges we recommend contacting your provider before calling us. Calls may be recorded or monitored for Training/Customer Services purposes and/or the prevention or detection of crime. Details correct at time of creation.
Policy Administration Services Limited, a Phones 4u group company. Registered in England No. 3907386. Registered Office: Central Square, 8th Floor 29 Wellington Street, Leeds, LS1 4DL. Policy Administration Services Limited (FRN 307406) is authorised and regulated by the Financial Conduct Authority.