Phones 4u Limited has entered administration. Phones 4u’s insurance is arranged by Policy Administration Services Limited (part of the Phones 4u group), which has also entered administration.
The insurer London General Insurance Company Limited is outside the group and is unaffected by this administration process.
What this means to you
Yes, to continue benefiting from your valuable insurance cover you will need to continue paying the premium.
Please read through the claims process in your insurance documents and follow this process.
Please refer first to the user handbook for your phone since you may find that this will assist in resolving your problem.
Please refer first to your insurance documents. We have endeavoured to set out all details of your insurance clearly in your documents.
Douglas Nigel Rackham and David James Kelly have been appointed as Joint Administrators of Policy Administration Services Limited to manage its affairs, business and property as agents without personal liability.
All are licensed in the United Kingdom to act as insolvency practitioners by the ICAEW.
The Joint Administrators may act as Data Controllers of personal data as defined by UK data protection law depending upon the specific processing activities undertaken. PricewaterhouseCoopers LLP may act as a processor on the instructions of the joint administrators. Personal data will be kept secure and processed only for matters relating to the joint administrators’ appointment. Further details are available in the privacy statement on the PwC.co.uk website or by contacting the joint administrators.
Further details are available in the privacy statement at https://www.pwc.co.uk/who-we-are/privacy-statement/insolvencies-and-restructuring.html or by contacting the Joint Administrators via email at firstname.lastname@example.org
The Joint Administrators are bound by the Insolvency Code of Ethics which can be found at: https://www.gov.uk/government/publications/insolvency-practitioner-code-of-ethics
Policy Administration Services Limited, a Phones 4u group company. Registered in England No. 3907386. Registered Office: Central Square, 8th Floor 29 Wellington Street, Leeds, LS1 4DL. Policy Administration Services Limited (FRN 307406) is authorised and regulated by the Financial Conduct Authority.