In the My Account area you can:
Make a claim
View a claim's status
Cancel a claim
Replacing your mobile phone when things go wrong can be both frustrating and expensive.
However, with premierplan insurance your Pay Monthly mobile phone is covered against the
- Accidental/malicious damage
- Water/liquid damage
- Electrical/mechanical breakdown
- Unauthorised calls (up to £10,000 per claim)
**Loss may not be applicable, depending on your policy terms & conditions - please check your policy
The cover applies anywhere in the world and also includes accessories (up to £500 per claim).
Full details about the cover including what happens when you make a claim and key exclusions can be found in the terms and conditions
If you purchased your premierplan cover before 1st December 2011 then different terms and conditions will apply to your policy.
If you need a copy of your terms and conditions please call 0844 871 0600*.
*0844 calls will be charged at a maximum of 5p a minute from a BT landline. Calls may be recorded or monitored for quality purposes and for the prevention/detection of crime. Details correct at time of creation.
Premierplan also comes with storemynumbers™
Storemynumbers™ is an online service which allows you
to back-up and restore all of your phone’s contact details and other essential
information such as calendar notes, reminders and task lists². It’s included as
a benefit of your premierplan policy, however you may incur charges from your
network for transferring data between your mobile phone and the storemynumbers™
Click this link to register or to find out more about for
¹Source:FT Adviser, 2008
²The storemynumbers™ service is subject to handset compatibility.